Papua Pegunungan: Provincial Network Management System

Project Background

Provinsi Papua Pegunungan, established as a new autonomous province in 2022, is rapidly building its government digital infrastructure. PT Natha Buana Indonesia was commissioned to design and deploy a Network Management System (NMS) specifically for the provincial government intranet.

System Requirements

Must Have

• Geographic map showing location and status of all network devices
• Real-time monitoring of device status (up/down/degraded)
• Per-link network monitoring for both wired and wireless links
• Bandwidth, traffic, and fault monitoring with configurable alerts

Should Have

• Trouble ticketing workflow for fault management
• Logical topology map showing network relationships

NBID NMS Solution

• Interactive network map: OpenStreetMap-based geographic view with live status overlays for 50+ devices
• Traffic dashboard: Per-link throughput charts with 7H, 24H, weekly, monthly views
• KPI summary: Total bandwidth utilization, active connections, current alarms
• Fault management: Automatic alert with WhatsApp notification to NOC and client
• Raw data export: XLSX format for any date range
• Mobile-responsive design: Accessible from smartphones for on-the-go monitoring

Operational Outcomes

• Reduced mean time to fault detection from hours to under 5 minutes
• Monthly network performance reports for provincial leadership
• Identification of chronic underperforming links requiring capacity upgrades
• SLA compliance demonstrated to vendors and government auditors